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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Malltimas: Online Discount Store for Fashion, Electronics, Home & Kitchen Equipment and Health & Beauty Products (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://malltimas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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28 reviews
100% of buyers enjoyed this product!
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Dress made of synthetic material. Not bad, but the waist for my height is 170 high. I wear the size s, but here it was not enough, you need more m so that the tummy does not fit so much.
Not really good cloth. Dress is thin and short.
This dress is good for pregnant women, looks just like the one on the model, it’s short but can be worn with a panty hose
Though it’s very short for me
The size is right but the dress was shorter than in the picture. Or maybe it's better to see it as a more suitable product for short or medium height people.
Delivery to omsk is fast, two weeks. Usually 46 wear, but this dress should be loose and the size l fell in time. Minus the fact that the panties shine through (i do not see myself, my husband says)
Whole rare fabric translucent and very brief total not so like on the picture looks also very cheap
good
I liked everything thanks to the store
Transparent
Do not recommend. Small, imitation
It came quickly, the fabric is certainly not very good, but the village is excellent) the thread will have to be removed
Beautiful fabric beautiful fit
Very short, the fabric is pure synthetics. The cutout is not at all the same as in the picture (very upset because i was waiting for it very much... But for speed 4 stars!
This is not a dress but a homemade robe. To my height of 164 si, the length above the knee and the cuts are indecently high
Thank you for shipping the dress. Expected the best quality of the product, but was disappointed. Came before the specified period, did not even expect.
On the beach in the evening just right! Leguenkoe, light, cute, the main thing to the body is a nice material! thank you to the store...
S well
can only be used quickly. good. to describe it! ! 90% will find you next time
support. strongly jacked up! ......
the reputation is very good...... delivery is very timely
good. support. if necessary. look for you next time
a word is good. two words are very good. three words are great! Haha...
strong support! ! ! !
the quality is very good. I hope more friends trust.