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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Malltimas: Online Discount Store for Fashion, Electronics, Home & Kitchen Equipment and Health & Beauty Products (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://malltimas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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32 reviews
100% of buyers enjoyed this product!
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good quality and size fits properly.
Comfortable. Quality. Sat down. Lace beautiful. All as in the description
Perfect! The only thing, a little open from the center, but it feels great
Already i product is very cute in vdd
Bra quality and pleasant, but the cups are too far from each other, you will have to sew in front in the middle to wear. The goods waited more than a month.
Cute bust, does not hold especially, but pleasant, chest freely in it. Put on immediately) thanks!
Delivery to moscow time just over 3 weeks. Corresponds to the description. At its 75 v ordered 34. Quality is decent. Thank you.
Very finite and light, with adjustable straps
Beautiful and excellent quality, very fast delivery.
badly sewn lace, asymmetric. the good thing is that it has very good fabric!
It came for 1,5 months, good, quality sewn.
Norm., i post 170., 90-70-102., under the breast 80., usually i take bras 80b., norms bra., soft., lycra., for me so the distance between the cups is large., well, or i have small boobs))
Very soft and cute. Size M sits perfectly on bust 88cm.
love it !
A good bra, but you need to take those who have a breast on their own, on my chest a little not beautiful ..
Very true to size, so be careful not to order too big of a size. It fit pretty nicely and was very nice quality, but didn’t change the shape of your boobs at all (which isn’t necessarily a bad thing) so I didn’t like it on me.
The quality is normal, the threads do not stick out, very thin and light. Nothing holds, only for beauty.
I love super comfortable
Perfect, super good quality, but preferable to order one size more
Much better than expected! Quality for 10 stars!
I absolutely love it. It's great quality and fits so comfortably! Well worth it. I highly recommend this product.
very nice,soft and comfortabele..Fits perfect,my size is 75D (EU/Holland)As expected ,very little support but Ideal for hot summer. Arrived within 10 days in The Netherlands.
Quality is good. At 80a was wide.
Corresponds to the photo, the quality is excellent, if there is a chest-it will look great
Excellent quality. At 75 v came well.