We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order has arrived very fast, the sponges i love are super soft, the blusher has a lovely color and the makeup for the moment i haven't tried it
I take not the first time, excellent! Work well, easy to clean and durable. Shipping week!
Cool sponge like marshmallow, soft and gentle
Squishy. It grows when you wet it. Works well with cream products.
Excellent sponge, not inferior to analogs, which cost much more. I will order more. The only one delivered was the day before the juice was sewn.
Incredible! I bought them because several youtubers recommended them and no wonder! They are good but the touch is very soft and they are super soft, the white one maybe a little softer than the black one but the two are amazing i'll buy more sure :)
The quality is top, used to the real beautyblender I love just as much this one!
Ordered 14.08.19 received 30.08.19 (ukrpost, kiev). The store sent the parcel on the day of order. Sponge is good. Soft. Without extraneous odors. In the photo for comparison in dry and wet form. Packaging is not as original as other comments, but the product is not affected. I recommend both the product and the seller.
Sponge chic, delivery fast to ukraine.
As good as the Beauty Blender. It expands when rinsed with water, super soft and squishy. Highly recommended ❤️
Mega cruise sponge!!!
Sponge is pleasant, quickly absorbs water, i wash all my sponge with simple soap, there are no problems with this. This is the first one that is similar to real techniques and bb. I highly recommend it to everyone. Delivery is usual, about 2.5 weeks to kharkov, ukraine. Definitely still i will order!!!! Yes yes and again yes!
Thank you very much. Product is very well
Excellent sponge, soft moderately porous, the product takes not much☝ The order came very quickly, i recommend!
Mięciutka as gold
Super duper. I just ordered more
For funny money is a great product. Very soft and pleasant. I recommend! In the photo it is in dry and wet condition.
En super balndita ponja is already the 3 i ask for