Size Info:
Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normal teapot, my husband liked, although i think that the design is flimsy for such money. The inner bowl is plastic, the outer is like glass, but it gives me that it's just very dense plastic. As a gift the store put tea.
The kettle is wonderful, i take not the first time and probably not the last, now for gifts. brewing it is convenient and washing very well. thanks to the store for very high-quality packaging!! It would be possible to put 10 stars, would put, received a kettle and a smart watch with headphones at the same time, so that's qualitatively packed only a kettle.
Item good thanks
Excellent kettle, satisfied
As a gift tea. Kettle good
Did not open yet))
The store provided good and fast communication! The tea pot is definitely as tae pot on the site. I ordered tea pot on 350ml, it is small but exactly what I need. The packaging was quite reletevly. I can recommend thos seller. Thank you! And have a good day!!!
The kettle is good, the kettle itself is glass, the inner part of the plastic, pressing the parts of opening the lid and draining the finished tea of course leave much to be desired, fragile, handle neatly. The capacity is indicated taking into account the full brewer and the kettle itself
Very small
Drinking the packaging on the way from the store to the receipt point. All not-a photo. Slightly not 750 ml. O.5 ml. Packed perfectly. Everything is intact. The eye is so compact. Thank you for packing. I haven't checked the boiling water yet. The store put the tea as a gift.
I bought a kettle of 750 ml-it turns out that this volume will only be in that case, if you pull out the brewing and pour vklyany. In reality, the working volume of about 300-350 ml. Drinking tea in two is the most it. Even can be stretched on three if small cups use)
Ideal kettle, especially for green tea, where the brewing time significantly affects the taste.
Item as described and arrived in perfect condition.
Muito bonito e veio muito bem embalado. Ainda veio de presente dois sachês de chá verde. Muito obrigada. Very beautiful and came very well packed. Two green tea sachets came as a gift. Thank you.
Everything is fine
The brewer took a liter, turned out to be too big compared to the brewing module, the floor liter is enough! And so everything is chic, packed soundly! I advise! P.s. Put two bags of tea while i got there, mildew! Although it can be tea with mold
The quality is not very-the bottom was crooked-the kettle did not exactly stand on a smooth surface
Despite the very well packaging, the teapot arrived with the big crack from the top to the bottom. After discussion this situation with the contact person, the store almost immediately sends me a new glass body which arrived safely. Thank you very much for your service!
Very fast shipping. Kettle liked.
I bought a brewer, a great thing, only it was too small, but this, my fault, what i ordered. as for the goods, packaging, and delivery, all at the highest level, respect the store, more such. I recommend, definitely.
The brewer is excellent. Functional all working. Packing is super. I recommend to everyone. The store is well done.
Super thank you very much
Great kettle
Inside plastic and exterior glass. We recommend dealing with him.
The parcel came quickly. Track tracking. Test. Thank you store and delivery.