SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came for 15 days the size is straight as sewed on me, just guud!;-)
Very good
Thank you!
excellent
Delivery is fast. The parcel was on the road only 14 days. Quality is normal. Inside, there are threads sticking out somewhere, but not critical. Took l on the table for height 172 cm and weight 60 kg. As for me, they are short, but the child was satisfied. I wanted to find a label with a composition, but it just does not)
So it looks very elegant and is convenient to carry the problem is unfortunately the You to small precipitates I mean to tight I M ordered and you looks more after S from dear a larger number choose otherwise chic trousers
I’m 6’2 they come up a bit high I got XL I need a bigger size
Supremely comfortable and good.
Good product
these are great
Received in 15 days, the pants suits me better than the one I had already ordered in L. The pants stop above the ankle as in the picture. I measure 1m73 for 72kg
Super cropped pants of good quality, very nice and classy.
Cool pants, for height 169 m small but tolerable. took for 3200 for this money quality 10/10
very good
Luzstrik in dota caught what to do?
N
Great,,good product same as description,,well done!!
Received in 23 days, as in the photo. Light, perfect for the summer by cons I measure 1m73 for 75 kg and the L is just at the length level (a bit too short if I wear it normally... I have to wear it low waist for it to pass) So for a size equivalent to mine, 1m73, it is better to take XL to be well in;) Otherwise, I recommend the product and the store; 7
ca va
if you are a skinny boy, it's your best choice. my leg is quite too big for it. But it's fit perfectly, however, it doesnt look great for sport legs like me. but my younger brother is skinny and fit perfectly.
perfext
The goods of contentions, i will give you a description! Rosemir takozh pidiyshov. I recommend!
very good
very nice
Pants are good, but with them there were many problems. Delivery is fast, the store did not write. I looked at the size grid and realized that you need to take l or xl (i 168 and 60 kg), but after reading the comments realized that many of them are small and took xxl. Thank you!!!!! Instead of pants i came a bag, it was impossible to wear. I had to carry in the studio and then the pants became excellent