We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing for its price! Big and soft but pieces of it go everywhere
looks just like the picture quality is very good
A little thin, but good quality, i recommend the product
Excellent quality. Took about 50 days to reach Brazil. Super soft and hairy
so soft n I regret never purchased the larger size
So like the picture, super nice. We were super satisfied although the order arrived somewhat delayed, it was worth it
Such as the description
It took about 2 weeks. To chile. Very soft and cute. Good quality. I 'd buy again.
Damn cool carpet! I took at a discount very good! And i will say that without a discount the price is too high! The goods came very quickly, packed well.
Beautiful, Can Trust!
good quality tq and fast delivery
Came much earlier than expected, delivered to home, which is very convenient. The carpet looks just as pretty irl as on pictures. Ordered it for the balcony because it seemed thick and warm and it is! Very soft and pleasant to stand or sit on, very happy with the purchase.
Wonderful and very soft. Delivery within Expected.
it was very cute and soft thank you
Very good quality
On God, this is amazing!!! it's so soft and full and fluffy and I got it at such a good price during the mid year sales, shipped in decent time too, thank you!!!
Rug-fire. I ordered it on sale. 60*90 for 872 rubles. .. Without sale i think that the price is too high
33 € of additional delivery costs to be paid to ups at the reception. Comes back very expensive. I will not recommend
THE carpet came super fast and is super soft… Was afraid of being a bad quality .. Loved the mats .. Bought two, first arrived and 4 days after got the other… Thank you. I Am very happy
if there's 10 stars, that is what I will give. perfect!
Love love love. It’s thick and perfect and...PERFECT!! Very happy! Fast delivery.