- Item Type: Massage Stones
- Material: Fiber Cloth, Cotton
- Plug Type: EU Plug
- Size: 27 x 23 cm / 10.63 x 9.06 inch
- 1 x Heater Bag
- 1 x Outer Carrying Bag
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thought with stones (
I received the product 30 days after ordering. I was wrong to order, since i thought i included the stones. Product not yet tested.
Great product, arrived before the day marked
got it very fast
The adapter for indicated current does not come
Got it in 11 days, very fast. Add feedback after use.
Arrived really fast, looks small but habe enough space inside for7 medium stones :)
got it very fast. doesn't contain stones. just a bag with heating element.
Everything works. Напишу later
The product is excellent and the shipping is very fast
got it very very quick. small but efficient.
Arrived very fast, 20 days, and came with a plug to adapt, warm! Recommend.
Handbag, heater, without stones, as in the description. Heats up quickly, all beautiful and comfortable. I recommend. Thank You
Fast Delivery! Item not tested.
Very fast delivery. And exactly as the description i recommend to the store
Great product seems all OK!
Exelent product, heats very well and fast
I arrive very fast, very good tool. I recommend it.
I thought there was a massage stone with the bag on the picture.
Heat up fast and keep the heat a little
It's a bag to heat the basaltic stones, but it doesn't include the stones. I knew it, in fact it already had stones, but the description can lead to confusion. You should specify it's just the bag, no stones. The product, very interesting!
Great product recommend!