Free Worldwide Shipping - Malltimas
Free Worldwide Shipping - Malltimas
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Hot Basalt Stone Massage Set

27 reviews
100% of buyers enjoyed this product! 210 orders
US $25.90
(%)
Free
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  • Item Type: Massage Stones
  • Material: Fiber Cloth, Cotton
  • Plug Type: EU Plug
  • Size: 27 x 23 cm / 10.63 x 9.06 inch

Package Includes:

  • 1 x Heater Bag
  • 1 x Outer Carrying Bag





 

 

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

27 reviews
100% of buyers enjoyed this product!
5 stars
(23)
4 stars
(4)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
A***o
verifed buyer
11 Sep 2019

Thought with stones (

N***z
verifed buyer
2 Sep 2019

I received the product 30 days after ordering. I was wrong to order, since i thought i included the stones. Product not yet tested.

J***l
verifed buyer
5 Aug 2019

Great product, arrived before the day marked

Customer
verifed buyer
24 Jul 2019

got it very fast

I***o
verifed buyer
21 Jul 2019

The adapter for indicated current does not come

I***v
verifed buyer
15 Jul 2019

Got it in 11 days, very fast. Add feedback after use.

R***n
verifed buyer
12 Jul 2019

Arrived really fast, looks small but habe enough space inside for7 medium stones :)

Customer
verifed buyer
7 Jul 2019

got it very fast. doesn't contain stones. just a bag with heating element.

L***a
verifed buyer
5 Jul 2019

Everything works. Напишу later

Z***s
verifed buyer
4 Jul 2019

The product is excellent and the shipping is very fast

G***a
verifed buyer
30 Jun 2019

parfait

S***n
verifed buyer
30 Jun 2019

well done!!!

Customer
verifed buyer
26 Jun 2019

got it very very quick. small but efficient.

H***o
verifed buyer
25 Jun 2019

Arrived very fast, 20 days, and came with a plug to adapt, warm! Recommend.

M***A
verifed buyer
21 Jun 2019

Handbag, heater, without stones, as in the description. Heats up quickly, all beautiful and comfortable. I recommend. Thank You

S***t
verifed buyer
17 Jun 2019

Fast Delivery! Item not tested.

E***r
verifed buyer
5 Jun 2019

Very fast delivery. And exactly as the description i recommend to the store

C***a
verifed buyer
30 May 2019

Great product seems all OK!

J***o
verifed buyer
27 May 2019

Exelent product, heats very well and fast

J***j
verifed buyer
25 May 2019

I arrive very fast, very good tool. I recommend it.

S***i
verifed buyer
9 May 2019

I thought there was a massage stone with the bag on the picture.

E***o
verifed buyer
27 Apr 2019

Heat up fast and keep the heat a little

Customer
verifed buyer
15 Apr 2019

It's a bag to heat the basaltic stones, but it doesn't include the stones. I knew it, in fact it already had stones, but the description can lead to confusion. You should specify it's just the bag, no stones. The product, very interesting!

C***a
verifed buyer
7 Apr 2019

Great product recommend!

L***i
verifed buyer
6 Apr 2019

Excellent

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