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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product even comes with control battery
Everything is fine) the remote works, the tripod is flexible, the shape holds. The hinge, in my opinion, is flimsy, let's see how much will last. In the central region came in two weeks, straight, instantly))
Exact 100 per cent
It has good quality, it is very portable and very well packed
The order arrived in good condition, very nice with a small mark on one of the feet but nothing serious 100% satisfied
Many thanks very good tripod.
Slow delivery, over a month it fulfills its function
Missing bluetooth remote control.
Description corresponds. Packed well. Everything works. The thread is plastic, the legs are thin, so you need to use it carefully. It's cool that the remote already has batteries. Thanks to the store for the goods!
Excellent. Thank you
40 days passed
Thank you store! Sending fast, packed perfectly already experienced, all like it! Seller recommend))
Great product, does the job of keeping phone Very stable
09.05.19da Zakaz bergandim 05.10.19da Keldi. Juda atmega128rfa1-zur Qulay olsela buladi sotuvchiga raxmat..
Perfect really and especially for the price! It is the remote control that connects by Bluetooth to the phone in 2 seconds works with camera and app like WhatsApp snapchat etc
Cool gandarasno