We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality goods, without chips
Fast delivery, quality product corresponds to the description of 100%, well packed from damage-the product lies in a box of foam polyethylene and wrapped in bubble wrap. Seller recommend. I wish the prosperity of the company.
Dont have a time to try all, but they look as on the description
The goods are delivered on time. It came well packed, but on the products there are minor chips (shcherbinki), so the conclusion is sent with a flaw. Came with wearing black laces.
They look nicely out, exactly as described
Smaller than expected
Good quality, beautiful testicles made of natural quartz
Nastojaschij Kamen, vsio sootvetvujet opisaniju.
excellent.... good quality product.... shipping time with time specified....
Quality is good and shipping was very fast. I'm happy with the item.
The package came quickly. Eggs are whole, but on a stick there is a small chip
Goods like norms, cracks like no
Fast delivery. thank You
Very fast delivery very good quality product .. Thanks to the store
Very neat and high-quality massager. Smooth, heavy, without chips. Quite satisfied with the purchase, appearance: 5 points. The store sent quickly, the goods came before the indicative period for 3 days.
Thank you very much
Same as picture.
Beautiful just as pictured
Came quickly, the quality is good.
It came in two weeks. Packed well, all whole. Pleased with the bag for storage. In appearance-nat stone, heavy, smooth. Washed with soap and poured boiling water, just in case. Whole. Not yet used. Waiting for mood
awesome just like photo
Comes with gift bag