We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it's OK kinda shiny
I am very surprised by the quality. It looks like real hair and the color is exactly the same as my hair. I am happy with it.
Hair very cool, comfortable to touch and shiny. Wzięłam different color than my natural, so you can see the difference, but happy to zamówię again, this time however without experiments-my correct color to get more natural effect przydłużenia. Rubber band well holding on the head. Hair zamówiłam 22.06, future 28.07.
Very good product
I ordee 2, but just one came. I like it. Is very good for this price. I recomend. Tnx for the tatoo.
This is great! Took a while to arrive to Australia but worth it! Will order again!
I need to dye again my hair since the root is again dark, but the quality is AMAZING! It took almost 45 days to arrive to Colombia, but incredible price for such a good quality. They sent me a green extension for free. Would buy again from them!
Hair beautiful only a little did not fit-i have a lighter color. But it does not stand out. Very conveniently done that on the line nothing can be seen. I ordered another lighter-let's see. The store is super.
Very soft hair
Puikiai, atėjo for 2 savaites
For nieduże money pretty good product.
All beautiful. and gifts
Thanks for the gifts and for the timely order))
They are very good for the price they have but have brightness
Very good price quality ratio
Very fast delivery 2 weeks